Privacy Policy

Information We Collect

We collect information you provide and information generated by your use of the service.

• Account details such as name, email, and login credentials.
• Billing and transaction records handled by our payment partners.
• Device, license, and subscription metadata needed for activation.
• Usage, diagnostics, and performance telemetry to keep services reliable.
• Support communications, files, or screenshots you send to us.

How We Use Information

We use information only to run and improve the service.

• Provide, authenticate, and secure your account and licenses.
• Process payments, prevent fraud, and deliver purchases.
• Improve features, quality, and model performance.
• Respond to support requests and important service notices.

How We Share Information

We do not sell personal information. We share data only as needed.

• Service providers that host, support, or analyze the service.
• Payment processors to complete transactions.
• Legal or regulatory requests when required by law.
• Business transfers in the event of a merger or acquisition.

Security

We use administrative, technical, and physical safeguards to protect data, but no system is 100% secure.

Data Retention

We retain information as long as necessary for the purposes described, then delete or anonymize it.

Your Rights

Depending on your location, you may have rights over your personal information.

• Access and receive a copy of your data.
• Correct inaccurate or incomplete information.
• Delete data when it is no longer needed.
• Export your data in a portable format.
• Opt out of marketing messages at any time.

Cookies & Analytics

We use essential cookies and analytics to keep the site functional and understand product usage.

Children

Our services are not directed to children under 13, and we do not knowingly collect their data.

Policy Changes

We may update this policy and will post the new date at the top of this page.

Contact Us

Questions? Contact us at support@aivideo.studio.